>

FAQ

What is VidFunder?
VidFunder is a crowdfunding platform designed to help Creators fund their amazing videos and never run out of ideas! It means they get paid for their work, and subscribers get to see more of the content they love.
How does it work?
Creators – register to create an account (a verification link will be sent by email for you to click to validate your account), set up a campaign and watch the donations – or video ideas – roll in (*minimum requirement apply for creating campaigns).
‍
Subscribers, same goes for you – register and click the verification link to create an account so you can start supporting your favorite content creators with ideas and donations.
‍
Note: Please check your spam folder if you haven't received the verification link sent by email to show us you are not a robot :)
How much does it cost?
It’s totally free to register for everyone and use the Ideas feature. If you don’t get the funding you’re after for your campaign, there are no fees. But, if your campaign is successful there are some fees. Check our Fees page for more info

If a campaign successfully funded, the following fees will be collected from the funding total: VidFunder's 5% platform fee (paid by subscribers), and Stripe's payment processing fee (between 3%-5%). If funding isn't successful, there are no fees.

VidFunder fee:

• 5% of pledge.

Payment processing fees:

• 2.9% + $0.30 per pledge over US$10 or
• 5% + $0.05 per pledge under US$10.

Where are my details stored?

We don’t store any credit cards or banking information on any of our systems. We use Stripe exclusively to process all payments and details.
How do you collect payments?
We use Stripe to handle all of our payments as it is one of the safest and most secure payment processors.
How do I get paid after a campaign?
After a campaign, the cards of everyone who pledged to your video idea will be charged, and the funds will be transferred to your connected bank account within 15 days.
How do I fundraise for a charity?
VidFunder allows content creators to give back by way of fundraising for VidFunder supported charities. When creating a campaign, select category “Charity”, and select a supported charity from the list. 100% funds pledged (minus platform & Stripe payment fees) will be paid directly to your chosen charity’s bank account within 15 days after the charity campaign successfully ends.

Conditions* apply before campaigns will be approved by the selected charity and made live for fundraising. (* Channel appropriate content not damaging the charity's brand in any way and appropriate with the charity's cause and values.)